Warranty and Return Conditions

Warranty Terms:

1. Kuzey Kablo is responsible for manufacturing defects within the framework of the conditions specified in the warranty document for the products it sells.< / li>
2. The warranty period is 2 years.< / li>
3. If the product fails due to production errors during the warranty period, it is repaired free of charge and returned to the customer.< / li>
4. The maximum repair period starts from the date of notification of the defective product to our technical services and is 20 working days.< / li>
5. Repair of the product will be performed at Kuzey Kablo technical service.< / li>
6. within the warranty period within one year from the date of delivery, more than four different faults occur or more than six repeat the same failure of the product if the repair and failure in case of exceeding the duration of benefit from Kuzey Kablo technical service repair does not require a determination that the Consumer free of charge in the event of replacement goods free of price deductions you can claim a refund or compensation at the rate of defect.< / li>
7. sticker labels pasted on the products and dismantling, tearing, virus and software errors, caused by the lowering of the product, breakage, take a hit, crushing, bending, short-circuiting, low, high, or sudden voltage applications, ground faults, the lack of accessories or consumables which are not supplied by the vendor of failures that are caused faulty, non-authorized individuals from maintenance, repair, capacity building, accident, fire, disasters, migration may occur from any failures, normal wear and tear, resulting from the decay of atmospheric conditions, corrosion, oxidation, v.b. unexpected wear, tear and deterioration will not be covered by the warranty. In addition, the product will not be covered by the warranty in case of other adverse use cases detailed in the warranty document. If necessary, paid repairs and services will be available if desired.< / li>
8. Any disputes that may arise should be notified to our company in writing.< / li>
9. The Ministry of Industry and Trade, the General Directorate of Consumer and Competition Protection can be applied for the problems that occur except for all conditions.< / li>

Return Terms:

1. http://kuzeykablo.com.tr/ If the product you have purchased from the website is not defective or defective, exchange and refund cannot be requested.  The consumer has the right to return defective and defective products within 7 days without charging any service fee.< / li>
2. Kuzey Kablo reserves the right to change its prices. Prices may undergo instant changes depending on market conditions. Our company cannot be put under any obligation due to increasing or decreasing prices.< / li>
3. Our company cannot be held responsible for a usage error specified in the user manual or a system that does not exist in the product standards, exchange and refund cannot be requested.< / li>
4. the consumer victimization that was sent via courier delivery of the product carefully check the outer packaging to avoid any damage of the package and product packaging cargo delivery cargo delivery to detect the officer, in conjunction with status determination by editing the report, should provide a refund of the shipping package. Otherwise, the seller is not responsible for any damages that may arise.< / li>
5. Please contact our company's sales officials together with the gifts, invoice (return invoice), warranty certificate and collection receipt, if any, for the return of the product that meets the return conditions.< / li>
6. If the invoice of the product to be returned belongs to the institution, the institution must issue a return invoice for the product return.< / li>
7. All kinds of cargo related to the product that is the subject of the return process v.b. the fees belong to the consumer.< / li>
8. If the necessary conditions are met after the product has been checked, product exchange operations will be followed by the relevant department or pay refund operations by the accounting department.< / li>

Terms of Delivery:

1. Your order will be delivered to your address within 1-3 business days with 100% insurance and automobile insurance assurance.< / li>
2. Natural disaster, war, fire, terror, etc. the delivery time is variable in exceptional cases.< / li>
3. You can get information about your order from the 0212 221 01 61 Kuzey Kablo sales team.< / li>
4. You can receive your order by presenting a picture ID and your signature.
   Dear customer, in order to avoid victimization that have been sent through shipping take delivery of your product, and the product packaging carefully check the outer packaging cargo delivery of the package if you detect any damage to, cargo delivery officer, in conjunction with the report Status Determination by editing obtain a refund of the shipping package. Otherwise, our company does not accept responsibility for the damages that may arise.< / li>
5. There will definitely be no price paid at the time of delivery! Just make sure that your order is complete and sound. Your order will be sent to the person located at the delivery address, but 1. if it is proved that he is a relative of the degree, his picture ID is checked and delivered after his signature is obtained. The cargo officer will leave you a news form with the phone number of the cargo company. The person who will receive the delivery cannot be changed after placing the order.< / li>
6. Delivery can only be made within the borders of Turkey.< / li>

Conditions Required for Order Cancellation:

1. You can cancel your order before it is shipped within the same business day (before 17:00).< / li>
2. Customer Service : 0212 221 01 61